Privacy Policy

flayrops.io · Effective Date: April 22, 2026 · Jurisdiction: California, USA · Version 1.0

1. Introduction

flayrops.io (“Company,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flayrops.io or use our AI workflow automation services.

This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and applies to all users globally. If you are a California resident, additional rights described in Section 8 apply to you.

Plain language summary: We collect limited information to provide our services. We do not sell your personal data. You have the right to know what we collect, request deletion, and opt out of any data sharing.

2. Information We Collect

2.1 Information You Provide Directly

  • Contact information: name, email address, company name
  • Account information: subscription tier, billing details (processed by third-party payment processors)
  • Communication content: messages submitted through our contact form or support channels
  • Business context: platforms, tools, and workflow requirements you describe to us

2.2 Information Collected Automatically

  • Usage data: pages visited, features accessed, time spent on site
  • Device information: browser type, operating system, IP address
  • Cookie data: session identifiers and preference cookies (see our Cookie Policy)

2.3 Information from Third Parties

  • Payment processors (Stripe, Alipay, WeChat Pay) provide transaction confirmation — we do not store full payment card details
  • Connected platform credentials (e.g., Gmail, WhatsApp) when you authorise integrations for your workflows

3. How We Use Your Information

  • To provide, configure, and maintain your AI workflow automation services
  • To communicate with you about your account, support requests, and service updates
  • To send weekly market intelligence reports and other deliverables you have subscribed to
  • To process payments and manage billing
  • To improve our services based on aggregated, anonymised usage data
  • To comply with applicable legal obligations
  • To detect and prevent fraud or abuse

We do not use your information for advertising profiling, nor do we sell your data to third parties.

4. How We Share Your Information

We share your information only in the following limited circumstances:

  • Service providers: Third-party vendors who assist with hosting, payment processing, email delivery, and analytics — bound by confidentiality agreements
  • Platform integrations: Services you explicitly authorise us to connect (e.g., Gmail, WhatsApp, CRM systems) — only to the extent necessary to deliver your workflow
  • Legal requirements: When required by law, court order, or to protect the rights and safety of our users
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with prior notice

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account termination or cancellation, we retain data for up to 90 days to allow for service recovery, after which it is deleted or anonymised. Legal and compliance records may be retained for up to 7 years as required by applicable law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to notify us immediately at [email protected] if you suspect any unauthorised access.

7. Cookies

We use cookies and similar tracking technologies as described in our Cookie Policy. You may control cookie preferences through your browser settings or our cookie consent tool.

8. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights under the CCPA and CPRA:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: We do not sell personal information; however, you may opt out of any future data sharing arrangements
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
  • Right to Limit Use of Sensitive Personal Information: You may limit our use of sensitive personal information to what is necessary to provide our services

To exercise these rights, contact us at [email protected] with the subject line “CCPA Privacy Request.” We will respond within 45 days as required by law. We may require verification of your identity before processing your request.

9. International Data Transfers

Our servers are located in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer. We apply appropriate safeguards to protect your data consistent with the standards described in this policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date and, where appropriate, by email. Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.

12. Contact Us

For privacy-related enquiries, requests, or complaints:

Response time: within 45 days for CCPA requests; within 5 business days for general enquiries

Email: [email protected]

Subject line: “Privacy Enquiry” or “CCPA Privacy Request”

Address: San Francisco, California, USA